Packaging & Food Handling

Our packaging

We want to make sure that our products reach you in perfect condition, so the right packaging is a must. With our double-insulated, temperature-controlled packaging, you can be sure your delivery will be kept beautifully chilled on its way to you, keeping the produce at under 5⁰ C for up to 72 hours.

The packaging process

On the day of despatch, we prepare your order. We vacuum-pack and double-seal the meat to keep the air out and the meat as fresh as when it was cut. We then pack your order carefully between food-safe gel coolants to keep everything nicely cold and put it in one of our strong double-walled corrugated boxes with their two-part air-infused reflective insert to keep everything safe, insulated and temperature controlled. All is then carefully sealed up and whisked off by our couriers to you.

This tested packaging keeps your order properly chilled for 72 hours in the winter and 48 hours in the summer, making sure your order reaches you safely. Everything is kept good and cold throughout the journey, ready for you to unpack and store in the freezer or fridge or cook straightaway.

We include storage instructions on every item we send, setting out how long it can be stored in the fridge or freezer and enjoyed at its best. You can also reuse all of the packaging including the gel coolants. And it’s easy to recycle too. Snip the corner of the gel coolant and pour the benign liquid down the sink then recycle the plastic.

The cardboard box, unlike more traditional polystyrene packaging, can easily be recycled. If you don’t want to reuse the liner you can separate and recycle the aluminium foil and bubble wrap.

If you have any questions about our packaging or delivery options, or any issues with your order on arrival, give us a call on 01382 819417.



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