We want to make sure that our products reach you in perfect condition, so the right packaging is a must. With our double-insulated, temperature-controlled packaging, you can be sure your fresh meat delivery will be kept perfectly chilled on its way to you for up to 72 hours.
The packaging process
On the day of despatch, we prepare your order. We vacuum-pack and double-seal the fresh meat to keep the air out and the meat as fresh as when it was cut. We then pack your order carefully in a special insulating liner with food-safe gel coolants to keep everything nicely cold and put it in one of our strong corrugated boxes. All is then carefully sealed up and whisked off by our couriers to you.
This tried-and-tested packaging keeps your order properly chilled for up to 72 hours in the winter and 48 hours in the summer, making sure your order reaches you safely. Everything is kept good and cold throughout the journey, ready for you to unpack and store in the freezer or fridge or cook straightaway.
We send you our meat fresh and vacuum packed rather than frozen as we believe this maintains the best taste of the product. We think our packaging is the best available but we continue to check out new packaging options to see if they offer any better alternatives.
We provide storage instructions on every item we send, setting out how long it can be stored in the fridge or freezer and enjoyed at its best. For more on freezing times and defrosting see our Freezing guidelines.
Our packaging can be almost completely recycled. The cardboard box, unlike more traditional polystyrene packaging commonly used for perishable goods, can easily be recycled in your household paper and cardboard recycling. You have to put the silver hygienic liner in general waste. The gel coolants can be reused or recycled. To recycle them, simply snip the corner of the gel coolant and pour the benign liquid down the sink then recycle the plastic along with the protective food bags, checking with your local council as plastic recycling varies in each location. Bag recycling facilities are also available in some supermarkets.
If you have any questions about our packaging or delivery options, or any issues with your order on arrival, give us a call on 01382 819417.