Coronavirus (Covid-19) Customer Ordering Information

Our team are here to help

These are difficult and challenging times as we all deal with the impact of Coronavirus (Covid-19). Here, at Scott Brothers, our committed team are working hard to help our customers continue to have access to the local, tasty food they love.

This is a changing situation and, depending on customer demands and supplier pressures, we may at some point have to restrict what people can order to core product lines only, but we will keep you informed.  We are no longer offering multi-buy options for some products.

With our local supply chains and strong supplier links, we have ample stock of Scotch Beef, Lamb, Pork and Chicken available to our customers.  For in-store and telephone orders we also have fruit and vegetables, and ready meals.

We already have very rigorous hygiene processes and have implemented further infection control procedures within our stores and kitchens.

We continue to monitor this rapidly changing situation and Government announcements, and will update you if there are any changes to our service.

Thank you for continuing to shop with us and look after yourselves and others.

How to get your Scott Brothers order

Local customers:

Our shops – Our Strathmartine Road and Broughty Ferry stores are open and keeping to usual opening hours.  As most retail stores have closed in central Dundee, we are temporarily closing our Nethergate store. This allows us to redeploy staff to handle our increased demand for local and online orders and deliveries, and serve customers in our busy Strathmartine and Broughty Ferry stores. If you have placed a Click and Collect order to be collected from our Nethergate store, we will be in touch with you to make alternative arrangements.

Click and Collect – Shop online or phone in your order on 01382 819417 and collect it from your local Scott Brothers shop. There is no charge for the service and no minimum order. Order by midday for next day service.

Local Delivery – We provide a local delivery service if you live in a DD1 to DD5 or DD7 postcode area. Shop online or phone in your order on 01382 819417.  Alternatively, if you live in a 20-mile radius but not in one of these postcodes, please phone in your order. The delivery charge is only £2.95, and delivery is free for orders of £50.00 and over.

If you are able to opt for Click and Collect over Local Delivery, it will mean we can save delivery slots for others more vulnerable. Thank you.

We also have extra in-store and home delivery product options for local customers to help you out at this time:

£10 Veg Essential Box – 1kg Carrots, 1 Head of White Cabbage, 1 Head of Broccoli, 500g Leeks, ½ Neep, 1kg Brown Onions, 5kg Potatoes

£14 Mixed Fruit and Veg Box – 1kg Carrots, 1 Head of White Cabbage, 1kg Brown Onions, 5kg Potatoes, 4 Apples, 4 Bananas, 500g Grapes, 4 Satsumas.

National customers:

Just place your order with us online and choose next day delivery or a specific date. For next day delivery, you need to place your order before 11am the previous day. If your order is under £50 there is a £4.95 delivery charge. If your order is £50 or over, delivery is free. See our Delivery page for details.

The Scott Brothers Butchers meat freezing guidelines

If you are looking for ways to keep the kitchen well-stocked you can freeze your tasty Scott Brothers delivery for future meals.  Freezing is a fantastic way to keep food for a long time.  For guidance, you can read our Scott Brothers Butchers meat freezing guidelines.

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